Enjoy complimentary shipping on all orders, regardless of size or destination. As a marketplace connecting you with multiple premium suppliers worldwide, we're proud to offer this valuable benefit to enhance your shopping experience.

Comprehensive Shipping Coverage

Our free shipping policy includes:

- All Order Values: Unlike many retailers who require minimum purchase amounts, we provide free shipping on every order, whether you're purchasing a single pair of earrings or a complete jewellery collection.

- Worldwide Destinations: We ship to over 180 countries at no additional cost to you, making our exceptional jewellery accessible to customers around the globe.

- Standard Delivery Service: Our complimentary shipping uses reliable carriers with tracking capabilities, typically delivering within 5-10 business days depending on your location.

Multiple Package Information

As a marketplace business model, we connect you with various specialized suppliers to provide the widest selection of high-quality jewellery. This means:

- Your order may arrive in separate packages if items are sourced from different suppliers
- Each package will include its own tracking information, which you can monitor through your account dashboard
- Delivery timeframes may vary slightly between packages, though we coordinate with all suppliers to minimize delivery windows
- Despite multiple packages, your order is managed as a single transaction for your convenience

## Shipping Methods and Timeframes

Our standard free shipping typically follows these delivery timeframes:

- Domestic (UK): 5-15 business days
- European Union: 5-15 business days
- North America: 5-15 business days
- Asia-Pacific: 5-15 business days business days
- Rest of World: 10-20 business days

Please note that these timeframes represent typical delivery periods and may vary based on customs processing, local postal services, and seasonal factors.

Tracking Your Shipment

Every package includes comprehensive tracking capabilities:

- Tracking information is automatically emailed to you when each package ships
- All tracking numbers are accessible through your account dashboard
- Our system provides regular status updates as your package progresses
- Customer service representatives can provide additional tracking assistance if needed

Customs and International Shipping

For international orders:

- We provide all necessary customs documentation to facilitate smooth processing
- Recipients may be responsible for any import duties, taxes, or customs fees levied by their country
- Our customer service team can provide general guidance on potential customs considerations for your destination

Our commitment to free shipping reflects our dedication to providing exceptional value and service at every stage of your shopping experience with Fancy Shine.

Rates

Our estimated Delivery time=Processing Time + Shipping Time. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

Processing Time

• The estimated processing time is listed on the product page, some popular styles can be shipped out in 1-2 working days, while engraved, customized items or customized sizes may take up to 7-15 working days (custom sizes are those that charge an extra $20). Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details and projected delivery date.

• We are pleased to offer free shipping on all items to United States – including Alaska and Hawaii. For faster shipping service, you can upgrade to one of our Expedited Shipping options.

*Please note:

• the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.
• Expedited Shipping cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Shipping method.
• Shipping times are estimates only and are not guaranteed. Deliveries may take longer, especially before holidays or due to weather, and shipping to Alaska and Hawaii takes additional business days.

 

Track your order

• Once your order is placed, you will receive an order confirmation email. You can also log in to our website and track your order under "Account> My account> My orders"
• Once your order is shipped, you will receive an email with tracking number. Here you can see how to track your order. You can track order on this link: Track your order. If you require further tracking information, please contact us.
• *Please note that when the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs, if you require refund.