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    Contact And FAQ

    Frequently Asked Questions

    Find here the frequently asked questions about our jewelry, shipping, returns, and customer service. If you need additional assistance, please don't hesitate to contact our customer service team.

    Our pieces are crafted from Copper & 585 Rose Gold and feature round-cut natural zircon sapphire for a stunning finish.

    Yes! The materials used are nickel-free and hypoallergenic, making it safe for sensitive skin.

    No, it is tarnish-resistant, ensuring long-lasting shine and durability.

    Our pieces come in multiple length options, allowing you to choose the perfect fit.

    To maintain its brilliance, avoid exposure to harsh chemicals and clean it gently with a soft cloth.

    Yes, it is covered by a one-year warranty for quality assurance.

    You can return or exchange the piece within 30 days if it is damaged.

    Standard shipping takes 15-20 business days, while express shipping delivers in 10-15 business days.

    Yes, we ship worldwide, and standard shipping is free in most locations.

    The store accepts major credit cards, PayPal, and other secure payment options.

    Absolutely! It's designed for daily wear while maintaining its elegance and durability.

    This is automatically sent to your email address when you place an order. If you haven't received your order confirmation within 24 hours, please submit a ticket, just in case there's a problem with your order. Please check your mailbox's spam or junk folder before contacting in case the order confirmation has been diverted there.

    TRADING PLAN LIMITED

    Company number: 15336237

    You can reach out via our contact page for more information. 😊

    RETURN & EXCHANGE

    Within 30 days

    FREE SHIPPING

    For any order

    ONE YEAR WARRANTY

    All products are included

    SECURE SHOPPING

    All data is always protected